Oscar Wylee Canada Customer Reviews

"I visited Oscar Wylee Optics at Chinook Mall and was very impressed with the service. The doctor was extremely kind, took the time to clearly explain the reasons behind her recommendations, and kept the interaction both friendly and professional. The staff also made sure that both my insurance and my wife's insurance covered most of the costs, which was a huge help. Their frames are stylish, lightweight, and fit my face shape perfectly—something I usually struggle to find. Overall, it was an excellent experience and I highly recommend their services. Thank you for the outstanding care!"

Store Location: Chinook Centre, AB, Canada
Source: Google

"Quick and professional. I got excellent advice from the optometrist. Also, I missed my initial appointment due to work. The front store crew were more than happy to help me reschedule to a later slot on the same day."

– Sean O

Store Location: Casuarina Square, NT, Australia
Source: Google

"It was my first time experience visiting there and it was absolutely very nice from examination to selecting glasses. Great experience."

Store Location: Halifax Shopping Centre, NS, Canada
Source: Google

"Ryleigh and soukhya did a wonderful job helping me choose my glasses. They made sure i was comfortable and helped out with everything. They are awesome! Thank you for the incredible service and attention to customer."

Store Location: CF Lime Ridge Mall, ON, Canada
Source: Google

"Dr. Bharwani was so wonderful! Patient, thorough and very quick and efficient! Was an absolute pleasure dealing with her for my eyes exam! Every single individual working in the front was amazing!! They were me browse for a long time, but never pressured me. They were kind and helpful and they made a hard decision picking glasses so easy. This is my second time to the Chinook location and I will be telling all my friends and family to go here for their eye exam and glasses. The pricing of the glasses was awesome. I'm extremely happy!"

Store Location: Chinook Centre, Calgary, AB, Canada
Source: Google

"Kim was lovely and very kind assisting us, walking through the details making sure we made wise choices choosing the right glasses. The store has ample options to choose from."

Store Location: Fairview Park, ON, Canada
Source: Google

"I had an issue with the nose pads on my glasses, and John was extremely helpful in repairing them and replacing them with new ones. Excellent service and a great experience overall."

Store Location: Richmond Centre, BC, Canada
Source: Google

"Great selection of glasses! I love that they have different variations of similar styles so it's easy to find a pair that matches what shape, color, thickness I want. The lady working there Mojgan was super sweet!"

Store Location: Markville, ON, Canada
Source: Google

"The staff here are always knowledgeable, attentive, and helpful. This was our first time (my daughter and I ) meeting Dr.Jabeen and she was so friendly, preofessional and made us feel very comfortable during our visit. She is knowledgeable,honest, and doesn't make you feel like you have to do anything but makes very reasonable suggestions regarding eye care. I will be coming back for future appointments and eyewear purchases. Thank you to all the staff."

Store Location: Chinook Centre, Calgary, AB, Canada
Source: Google

"My oldest daughter had such a great experience from start to finish! She came in feeling a bit overwhelmed with her two small children, but she truly appreciated being given space to look around while still having an optician available if she had any questions. Everything moved so quickly and smoothly, and the ordering process was simple and stress-free. Dami was incredibly friendly and helpful, making the final decision easy. She made sure everything was perfect. The pricing was incredible compared to other local spots as well. Highly recommend! Everyone in my family will be switching here."

Store Location: Champlain Place, NB, Canada
Source: Google

"Excellent customer service from the quote thru to the eye test. Girls in front desk were friendly, helpful and informative. Optometrist was lovely. She was obliging, friendly and professional. I had my 3 year old grand daughter with me and they made her feel welcome and safe. A great experience."

– Kiriana Carroll

Store Location: Ellenbrook, WA, Australia
Source: Google

"The staff here are incredible! So friendly, patient, and genuinely helpful. They took the time to explain everything and made the whole experience fun and stress-free. You can really feel how much they care about their customers. On top of that, the glasses are gorgeous and high quality. I left super happy and grateful highly recommend this place!"

Store Location: Carrefour Laval, QC, Canada
Source: Google

"Staff were very accommodating and helpful. Explained everything and made sure that I am well taken care of as a first time Oscar Wylee customer. Keep it up."

– Angela Z

Store Location: Manukau City Centre, Auckland, New Zealand
Source: Google

"Wonderful shop, excellent selection of frames. You can book an appointment online. The service is impeccable; all the staff are welcoming and attentive to our needs. Since my vision hadn't changed, no one tried to sell me new glasses. I still opted for computer glasses adjusted for presbyopia and sunglasses for sports, adjusted for myopia—just me, with all my love ????. The prices are very competitive: my two pairs cost less than a single pair in a similar shop. I highly recommend it. Very good experience, excellent service, excellent prices."

Store Location: Place Ste-Foy, QC, Canada
Source: Google

"I found the staff and doctor at Oscar Wylee to be very professional and friendly, and helpful. They made sure that I knew what information was needed and were thorough during the tests. The doctor was great and explained everything and answered all my questions. I will be back for my next eye exam when it's time. Thanks. P.S. The woman at the desk was very nice, and we had a brief chat about Spanish and language in general; she said she was from Colombia, but I'm sorry for not noting her name. Bye now."

Store Location: Halifax Shopping Centre, NS, Canada
Source: Google

"This was honestly the best optometry visit I have ever had. The doctor was so thorough and detailed and kind - you can really tell she cares about her patients. The front staff were equally lovely and attentive. Prices are very competitive as well. I will definitely be recommending this location to my friends and famil.y"

Store Location: Kingsway Mall, AB, Canada
Source: Google

"Bashar and Brigitte are THE BEST you can find. We have been serviced by them for almost 10 yrs. Excellent customer service!!!! They make you feel like you're the only client in the store. They always pick out the best frames that suit your look. 100% satisfied customer EVERYTIME!!!!"

Store Location: Carrefour Laval, QC, Canada
Source: Google

"Nav who is the optometrist, was very helpful with my progressive glasses. She helped me figure out how to see with these new lenses. This was my first time getting this type of glasses and with her expertise it helped, she is patient and knowledgeable. The selection is funky, modern and fun. The staff are very helpful in giving their honest opinion of the glasses. The glasses come with a hard case and cleaning cloth. I would highly recommend Oscar Wylee if you're looking for a great pair of glasses."

Store Location: Sherway Gardens, ON, Canada
Source: Google

"I had a wonderful experience at this store today. One lady over there name Dami working there truly saved my day! My glasses were loose and I couldn't see properly, and she quickly fixed them by fixing a small screw. She was so kind, patient, and helpful. I had an important interview right after, and thanks to her, I could go in confidently. I'm really grateful for her excellent service. Thank you so much for your help! Highly recommended."

Store Location: Champlain Place, NB, Canada
Source: Google

"My friend and I booked a morning appointment and arrived a bit early, but they were happy to accommodate us. The optometrist was friendly and easy to communicate with, and the staff member who helped us with our glasses, her name was Tania, I believe. She was very knowledgeable. I really appreciated how she suggested frames that suited our faces best. Everyone was kind and polite throughout our visit. We will definitely be coming back!"

Store Location: Halifax Shopping Centre, NS, Canada
Source: Google

"Friendly staff, beautiful frames. After 10 days of picking up my new glasses, a dog chewed one of the frames and the Manager was very helpful and understanding, and had the frames replaced in 1 week. I highly recommend the Top Ryde store."

– Carolina

Store Location: Top Ryde, NSW, Australia
Source: Product Reviews

"I was very pleased with my appointment with Dr. Bharwani. She was very thorough and explained all of my options. I would highly recommend her if you are looking for a new optometrist."

Store Location: Chinook Centre, Calgary, AB, Canada
Source: Google

"This is the best location in Calgary for eyewear. Crystal and her team are always wonderful to work with. Thank you again for the wonderful service."

Store Location: Calgary Market Mall, AB, Canada
Source: Google

"A week ago I ordered 2 pairs of glasses and they are perfect! Joti was so friendly and helped me pick from their large selection. Priced super reasonably + top quality."

Store Location: Upper Canada Mall, ON, Canada
Source: Google

"Thank you so much to the staff Micheal and Efertina for your support that you gave us to find the perfect match for me and my husband at the store.keep up the good work.We are extremely happy with the glasses because of Micheal and Efertina."

Store Location: Kingsway Mall, Edmonton, AB, Canada

"The eye test was done very thoroughly by Siny and I enjoyed the experience. Thanks."

– Casper W H

Store Location: Auckland CBD, Auckland, New Zealand
Source: Google

"I recently had an eye exam at Oscar Wylee, and I'm thrilled with the experience! Dr. Le provided an excellent eye test, and Adham, the tech, was both professional and efficient. I highly recommend their services!"

Store Location: Calgary Market Mall, AB, Canada
Source: Google

"My family and I went to this place for an eye exam, it was an amazing and incredible experience, the optometrist very friendly, polite and helpful,we thought that we'd pay for the half of the coverage of our insurance but then they do their best and worked on it so we won't pay any penny on our visit to them, we highly recommended Oscar- Wylee Oshawa center eye exam to everyone, they are very helpful and knowledgeable. Thank you and keep up the amazing work."

Store Location: Oshawa, ON, Canada
Source: Google

"Amazing, I like that you can make an appointment the same day and the customer service is amazing! Also the optometrist is amazing, explains everything and helps you to understand the best for you also the glasses and sunglasses that they have are so beautiful and elegant."

Store Location: Upper Canada Mall,ON, Canada
Source: Google

"The eye exam was extremely complete and professional. Dr. Templeman apart from being welcoming, he provides excellent explanations throughout the whole experience!"

Store Location: Richmond Centre, BC, Canada
Source: Google

"Sameeha was wonderful, patient and helpful. She assisted me in choosing two pairs of glasses. Her honest opinion and knowledge of what was working well for me was valuable."

– Suzy T

Store Location: Canberra Centre, ACT, Australia
Source: Google

"The staff was very friendly. I went here for my yearly diabetes check up. I followed my optician here from Londonderry Optical. I do have an appointment for my regular eye exam on Tuesday Mar. 12th. I will review them again in regards to this appointment at a later date. The staff at Oscar Wylee was exceptionally friendly and knowledgeable. Their prices are not only reasonable but also comparable to those of larger stores. I wholeheartedly recommend Oscar Wylee to anyone seeking a reliable and affordable option for eyeglasses. "

Store Location: Kingsway Mall, Edmonton, AB, Canada
Source: Google

"Great pricing offered here with the $199 offer, but they need to get more models. Service was the best thing about the experience. Abideh did a great job helping from A to Z, a very polite and friendly person, explaining everything in detail and full transparency. Highly recommended."

Store Location: Markville, ON, Canada
Source: Google

"Great customer service by Reshma. I had issues with my glasses which I bought last year. Resham helped me in fixing my glasses nose pads. I like her professionalism and her great customer service skills. Thanks Reshma."

Store Location: Oshawa,ON, Canada
Source: Google

"Really great service at Oscar Wylee in St Ives. Friendly, efficient, knowledgeable. We have been customers since we moved to the Upper North Shore four years ago."

– Wesley R

Store Location: St Ives, NSW, Australia
Source: Google

"I had a fantastic experience, the doctor and the staff are a wonderful set of people. They sure know how to do their jobs professionally and I'm happy I went there. Keep up the good work guys."

Store Location: Halifax, NS, Canada
Source: Google

"The service provided by all the staff at Wylee optometry went above and beyond with their attention to detail and professionalism with dealing with a time sensitive matter of an eye exam. I completely trust and recommend their services."

Store Location: Richmond Centre, BC, Canada
Source: Google

"Optometrist is excellent in her complete eye examination and knows when to reach out for another opinion. The staff are friendly. I appreciate their honesty when choosing glasses.,I would never go anywhere else.,Thank you!"

Store Location: Market Mall, Calgary, AB, Canada
Source: Google

"I am so impressed with the service and advice I received. The staff were knowledgeable and friendly, offering plenty of options for me to decide from. I'll definitely be going back."

– Rebecca W

Store Location: Westfield Marion, SA, Australia
Source: Google

"They have a very great optometrist! Dr. Ashley is so wonderful. The only thing I didn't like about the place is, some of the staff are very cliquey. I had an appointment but the person in the reception made me feel like I was bothering her. Anyway! Dr. Ashley is the best, I will give 4 stars because It felt like I was bothering the reception people. Staff is not very friendly to POC clients."

Store Location: Halifax, NS, Canada
Source: Google

"Fantastic customer service provided by Aimon! I recently encountered some problems with the nose pads on my glasses, which I purchased last year. Aimon went above and beyond to assist me in resolving the issue promptly and efficiently. Her professionalism and exceptional customer service skills truly stood out during our interaction. I greatly appreciate her dedication and attention to detail. Thank you, Aimon, for your outstanding support and assistance!"

Store Location: Oshawa, ON, Canada
Source: Google

"Abideh provided excellent customer service very knowledgeable and made it easy to find what I was looking for she even put through the claim for my insurance. It was a pleasure dealing with both ladies working at Oscar Wylee. The process was stress free."

Store Location: Markville, ON, Canada
Source: Google

"I went to get my daughter's prescription glasses at Oscar Wylee in Fairview Park Mall Kitchener. It was to buy two for $299 and she got the good colours for her glasses. Sales associate Yash was very helpful and attentive while we were looking at that time. He helped fix my daughters glasses (broken by accident), he went above and beyond to get them fixed in no time. Thank you Yash."

Store Location: Fairview Park, ON, Canada
Source: Google

"Everyone was so attentive and helpful from my arriving early to my eye exam, to the exam itself and then when choosing a style of glasses. I actually ended up getting 2 pairs because I loved the styles so much."

Store Location: Richmond Centre, BC, Canada
Source: Google

"Yash gave us excellent service today! He really knows his glasses, super nice and wants you to get what's right for you. This guy is interested and passionate about his job and it shows. He also directly billed my insurance company in no time at all. Who would have thought glasses shopping could be so fun."

Store Location: Fairview Park, ON, Canada
Source: Google

"I would like to thank the optician who demonstrated high skills of professionalism & friendliness. He indeed has knowledge and experience in his field. He was very supportive and patient in his explanation and his advice was highly appreciated. I definitely recommend it."

Store Location: Carrefour Laval, BC, Canada
Source: Google

"Brought my glasses in to get adjusted and Quadama was more than happy to tweak my glasses arms, nose pads, replace the pads, and even adjusted them to sit on my face that I wanted to. All at no cost. I've had Oscar Wylee glasses for the past 3 years and have had nothing but good experiences with them. Would definitely be a returning customer!"

Store Location: Sherway Gardens, ON, Canada
Source: Google

"The prices are nice & simple to understand. They didn't try to "sell me" glasses. Not pushy at all. Very happy with the services & the processes."

– Lynda B

Store Location: Wellington Central, Wellington, New Zealand
Source: Google

"All very friendly and I like that the optometrist speaks Spanish 100% recommended."

Store Location: Place Ste-Foy, QC, Canada
Source: Google

"I had a lovely experience with the optometrist and she was wonderful and I was extremely satisfied with my exam. Front staff were okay but I didn't get the same great exchange with them. I was given grievance for asking for a simple change which I didn't appreciate and when I picked up my glasses they barely said two words to me, and I felt like they didn't care if I was leaving a happy customer or not. I don't know what I would recommend based on that customer service."

Store Location: Kingsway Mall, Edmoton, AB, Canada
Source: Google

"Great Eyewear Experience!, I recently visited Oscar Wylee, and I can say it was one of my best shopping experiences. The selection of frames is great —there are so many stylish and modern options to choose from, as well as classic, timeless designs. They took their time to explain the different lens options, making sure I was fully informed about my choices. The staff especially Diyvia (sorry if I've spelled the name incorrectly) was friendly and knowledgeable, helping me find the perfect solution for my glasses with multifocal lenses. The store is bright, clean, and organized, creating a welcoming environment to browse and try on glasses. Overall, I highly recommend Oscar Wylee to anyone looking for high-quality eyewear and exceptional customer service. I'll be returning for all my future eyewear needs!"

Store Location: Chinook Centre, Calgary, AB, Canada
Source: Trustpilot

"The staff and the optometrist are incredibly accommodating. They take the time to answer any questions you may have about your exam or glasses and always provide clear, thorough explanations. Their dedication to ensuring you understand the results is truly commendable. Highly recommended!"

Store Location: Chinook Centre, Calgary, AB, Canada
Source: Google

"The staff are very professional in every aspect of their fields, making you comfortable and confident in every part of the fitting of the new glasses. Great experience, thank you all for keeping up the great work."

– Treva J

Store Location: Burwood, NSW, Australia
Source: Google

"My visit was a lovely experience! The staff were helpful and attentive, making me feel very welcome. My optometrist handled the appointment wonderfully, taking the time to explain the procedures as well as the health of my eyes. Would definitely recommend!"

Store Location: Kingsway Mall, Edmonton, AB, Canada
Source: Google

" Had a great experience from beginning to end. Staff was welcoming and very friendly. The optometrist herself was very mindful and knowledgeable. Easy transaction. Overall a very pleasant first time experience. "

– Shaveena

Store Location: Lynn Mall, Auckland, New Zealand
Source: Google

"If I could give more stars I would. Amazing experience, helpful, informative and polite. Best experience for my eye exam. They staff explained every step, and I purchased amazing glasses personalized to me. They were also the best priced in Durham. 2 pairs for $199. Highly recommend Oscar Wylee."

Store Location: Oshawa Centre, ON, Canada
Source: Google

"Great experience getting my new glasses. Staff are really nice and helpful. Price is very reasonable and the overall process is fairly quick."

Store Location: Sherway Gardens, ON, Canada
Source: Google

"Good service and good people, they have a large selection to suit most tastes and at reasonable prices…"

Store Location: Carrefour Laval, QC, Canada
Source: Google

"Great experience. The lady that attended me from the start was very professional and helpful and guided me in buying new glasses. The Optometrist was great also. I would recommend this place purely for the customer service."

Store Location: Market Mall, Calgary, AB, Canada
Source: Google

"I purchased 2 glasses from Kingsway mall. Was very happy with the price and quality of the products. Awesome customer service. Recommend them to anyone."

Store Location: Kingsway Mall, Edmonton, AB, Canada
Source: Google

"It's easy to make an appointment, I was seen on time, and glasses/frame selection is made easy with a wide range of options and very helpful staff assistance."

– Fran G

Store Location: Australia Fair Southport, QLD, Australia
Source: Google

"The staff is so welcoming and friendly. The exam was very quick and the frames are beautiful. I had a great experience."

Store Location: Chinook Centre, Calgary, Canada
Source: Google

"Amazing service! I loved the girl that was helping me out pick my glasses. Her energy was just amazing and she was so sweet and patient."

Store Location: Richmond Centre, BC, Canada
Source: Google

"Fantastic service. I was a little nervous as I hadn't had an eye test in years and wasn't sure what to expect. Everyone made me feel at ease and the optometrist explained everything to me and was also very friendly. Highly recommend it."

– Melanie C

Store Location: Woodgrove, VIC, Australia
Source: Google

"Very helpful and friendly service. Glasses arrived on time as promised. I love their selection of glasses too. They do the billing for you ! Will recommend family and friends to come check them out."

Store Location: Richmond Centre, BC, Canada
Source: Google

"Incredibly friendly, great selection of women's glasses and easy procedures. I don't have my new glasses yet, but I'm looking forward to showing them off."

Store Location: Chinook Centre, Calgary, AB, Canada
Source: Google

"Great staff and excellent variety of glasses. Very professional staff and doctor on sight for eye exams."

Store Location: Lime Ridge Mall, Hamilton, ON, Canada
Source: Google

"They got me in right away as a walk-in. We're very professional and took care of everything very quickly and efficiently. An excellent experience"

Store Location: Kingsway Mall, Edmonton, AB, Canada
Source: Google

"Very thorough and very professional. They explained the entire eye exam and eyeglass buying experience in a language I could understand. They also provide a pamphlet that outlines the cost of frames, lenses and add-on filters. Very helpful! and much less expensive than anywhere else I have bought glasses in the last 10 years."

Store Location: Market Mall, Calgary, AB, Canada
Source: Google

"Courteous service and staff eager to meet your needs. Particularly thorough eye exam, varied choice of frames. Competitive prices. All I have to do now is receive my glasses in two weeks."

Store Location: Place Ste-Foy, QC, Canada
Source: Google

"It was quick to get an appointment, the optometrist and team were amazing and the price on glasses were so good I got 2 pairs from them instead of going elsewhere. I highly recommend coming here to anyone who likes competent care and great deals!!"

Store Location: Kingsway Mall, Edmonton, Canada
Source: Google

"The staff was incredibly helpful and knowledgeable, and they went above and beyond to make sure my needs were met"". I had a fantastic experience with their service."

Store Location: Richmond Centre, BC, Canada
Source: Google

"The staff is so amazing and helpful. I'm very happy with my experience and the glasses themselves. I will definitely buy from them again and recommend it to everyone in need of glasses, especially students!!"

Store Location: Fairview Park Kitchener, ON, Canada
Source: Google

"Excellent service! Replaced my frames at no cost when I broke them, my fault entirely."

Store Location: Chinook Centre, Calgary, AB, Canada
Source: Google

"Great customer service. Got new glasses in a week, perfect custom fitting and real friendly people."

Store Location: Markville, ON, Canada
Source: Google

"I had a wonderful experience at Oscar Wylee Optometrist in Carrefour Laval. The service was exceptional, and the staff was friendly and knowledgeable. They helped me find the perfect frames and ensured my lenses were top-notch. I highly recommend it!"

Store Location: Carrefour Laval, BC, Canada
Source: Google

"I had a great experience with Oscar Wylee! They were thorough, friendly, and took the time to explain everything during my visit. The staff was welcoming, and the selection of frames was excellent. I highly recommend them for anyone in need of eye care!"

Store Location: Upper Canada Mall, ON, Canada
Source: Google

'Their customer service is top notch! From the day I bought the glasses to this evening when the attendant fixed them for the second time, with no complaints and being super kind and specially non judgmental was a worthy a 5 star review! Highly recommend it! Good glasses for the price✨'

Store Location: Chinook Centre, Calgary, AB, Canada
Source: Google

"The experience from choosing glasses to selecting the lenses to the eye exam was simply perfect! The staff is extremely welcoming and wants to help you. Furthermore, their glasses design are very modern and lovely; and the prices are competitive! Highly recommended!"

Store Location: Fairview Park Kitchener, ON, Canada
Source: Google

"The experience was perfect! First time not going to my childhood optometrist overseas and I was pleasantly surprised! The staff were super nice and professional and I will definitely be going back for future glasses shopping and eye exams."

Store Location: Halifax Shopping Centre, NS, Canada
Source: Google

"The staff were very friendly and helpful. They greeted us warmly and provided excellent customer service. They helped my husband and I find the perfect sunglasses at a great price."

Store Location: Lime Ridge Mall, Hamilton, ON, Canada
Source: Google

"The staff at Oscar Wylee TTP were friendly and knowledgeable, along with the store's frames being well priced and a large variety to choose from, even for those with a wide head like myself!"

– Jesse S

Store Location: Tea Tree Plaza, SA, Australia
Source: Google

"Always an outstanding service at this location. It's been our go to for prescription eye glasses for the last 3 years for myself and my son. Friendly service and very informative. Has tons of nice selections of glasses for kids and adults. I definitely recommend it."

Store Location: Richmond Centre, BC, Canada
Source: Google

"Decided to try out Oscar Wylee to update my prescription. They had a range of low nose bridge frames, which was what I was looking for. The service from the staff was informative, friendly, and helpful. Overall, I had a good experience with them!"

Store Location: Chinook Centre, Calgary, AB, Canada
Source: Google

"I had an amazing experience with the eye exam, super comprehensive and informative, and answered all my questions. I would definitely recommend super friendly staff!"

Store Location: Sherway Gardens, ON, Canada
Source: Google

"The staff at the Queen St store were exceptional, the eye exam by Sini Li to the store manager Aaron (Happy birthday for today). When it came time to choose my 3 pairs of glasses, Aaron was a wealth of knowledge, marking up for the new lenses and ordering the frames was seamless. They both went above what was required to make my experience very enjoyable!" Very highly recommended !!!

– Mark

Store Location: Auckland CBD, Auckland, New Zealand
Source: Google